HELP

Support

We’re happy to help with anything about Gokab.

Contact us

Email [email protected] and we’ll get back to you, usually within 1 to 2 business days. If you’re signed in, please include the email address you sign in with so we can find your account. If you’re reporting a word that looks wrong, tell us the language and the day and we’ll check it.

Common questions

What is Gokab?

A daily translation game. Each day there’s one new run per language, in European Portuguese, French, Italian, and Latin American Spanish. You tap the right translation, the words get harder the deeper you go, and one miss ends the run. At the end you see how much of the world you beat.

Do I need an account?

No. The game is free and you can play without signing in. Signing in adds three things: your streak and history follow you between devices and survive clearing your browser, you get one free revive per language per day, and it gives us somewhere to keep revives you buy.

Will I lose my streak if I sign in later?

No. When you sign in on a browser you’ve been playing on, that history is moved onto your account. If a day exists on both, the deeper run is the one that’s kept.

How do I sign in?

Sign-in is passwordless. Enter your email and we’ll send a 6-digit code, then enter it to sign in, no password to remember. You can also continue with Google or Apple.

How do revives work?

A revive puts you back into a run you just lost, on the word that ended it. Signed-in players get one free revive per language per day. Beyond that, revives come in packs of 3 for $1.00. Packs don’t expire, and the free one is always spent before a paid one so a pack you bought is never quietly used up on a day the free revive would have covered.

How do I buy revives, and can I get a refund?

Packs are a one-time purchase through Stripe, and they’re added as soon as the payment goes through. There’s no subscription and nothing renews. If something went wrong with a purchase, email us. Refunds are handled case by case, in line with the policy shown at checkout and applicable consumer law.

Can I play offline?

Yes. Once the day’s game has loaded it runs in your browser, so a flaky connection or none at all won’t interrupt a run. Anything the game needs to send us is queued and sent the next time you’re online.

How do I get a copy of my data, or delete it?

Email [email protected] from the address you sign in with and we’ll send you everything on your account, or delete it outright, within 30 days. If you’ve only ever played anonymously, clearing this site’s cookies and site data in your browser removes the local history and unlinks you from the anonymous play records we keep.

See also our Terms & Privacy.